Access Tech Support

Case Studies

Real-world situations that can lead to unsafe conditions or costly downtime.

Case Study 1

Unreadable Operator Safety Decals

Warning decal torn back to bare metal — unreadable from the platform.
Warning decal torn back to bare metal — unreadable from the platform.
Operator prohibition decals lifting off a control panel.
Operator prohibition decals lifting off a control panel.
What it should look like: a legible capacity plate showing platform limits.
What it should look like: a legible capacity plate showing platform limits.

The Problem

Operator instruction and safety decals are critical, providing the operator with information around risks. On busy worksites, daily operations expose these decals to wear and damage, making them illegible.

The Risk

Illegible safety decals create hazards for operators and complicate incident investigations. Regulatory requirements mandate that all safety information be clearly readable.

Our Solution

Access Tech Support conducts thorough EWP inspections that identify illegible or damaged decals. We source and replace all required safety and operator instruction decals, ensuring full compliance.

Regular monitoring by owners and maintenance staff is essential. Include decal condition in your pre-operation checks.

Case Study 2

Battery Connections and Associated Risks

Flaky green corrosion across both terminals — the machine was still in service.
Flaky green corrosion across both terminals — the machine was still in service.
A copper lug eroded down to a fraction of its original thickness.
A copper lug eroded down to a fraction of its original thickness.

The Problem

Corrosion appears as flaky green, white, or brown discolouration coating battery terminals. This is a common issue on electric EWPs that can go unnoticed during routine operation.

The Risk

Corroded terminals cause increased electrical resistance and excessive heat generation, creating a serious fire hazard. Copper battery lugs erode and can fail catastrophically.

Our Solution

Access Tech Support provides battery maintenance and replacement services. We clean terminals, replace damaged lugs, and ensure all connections are secure and corrosion-free.

Operators should check battery fluid levels and terminal condition during pre-operation inspections.

Case Study 3

Trailer Brakes and Hidden Issues

The U-bolt from this case — worn thin by contact with kerbs and the ground.
The U-bolt from this case — worn thin by contact with kerbs and the ground.
Wheel bearing stripped for inspection. None of this wear is visible from outside.
Wheel bearing stripped for inspection. None of this wear is visible from outside.
Brake assembly checked for pad wear, leaking seals and fluid level.
Brake assembly checked for pad wear, leaking seals and fluid level.
Corrosion packed inside a hub, found only after it came apart.
Corrosion packed inside a hub, found only after it came apart.

The Problem

Despite passing visual inspections, trailers may have concealed problems that require professional assessment. In one case, a scissor lift trailer inspection revealed U-bolts worn dangerously thin from contact with curbs and ground.

The Risk

Hidden wear on brake pads, leaking seals, low brake fluid, worn suspension components, overheated wheel bearings, uneven tyre wear, faulty tail lights, and worn ramp locks all compromise roadworthiness.

Our Solution

Our comprehensive 20-point trailer inspection covers all critical components — not just what's visible from the outside. We identify and repair issues before they become safety risks.

A visual once-over isn't enough. Professional inspection catches what daily checks miss.

Case Study 4

Diesel Bug and Other Nasties

Diesel bug in the fuel filter bowl — microbial growth blocking the filter.
Diesel bug in the fuel filter bowl — microbial growth blocking the filter.
A blocked air filter beside a clean replacement.
A blocked air filter beside a clean replacement.
Contaminated fluid drained from a machine that had missed its services.
Contaminated fluid drained from a machine that had missed its services.

The Problem

Missed mechanical services result in fuel contamination and engine degradation. "Diesel bug" involves microbes contaminating fuel, blocking filters and starving engines of fuel.

The Risk

Blocked air filters and oil degradation cause irreversible engine damage. Mechanical servicing isn't included in standard 6-month inspections, so these issues accumulate silently.

Our Solution

Access Tech Support offers service assessments, automated maintenance notifications, filter options, and on-site servicing. We catch contamination early before it causes expensive damage.

Don't rely on COF inspections alone. Scheduled mechanical servicing is separate and equally important.

When was your fleet last properly inspected?

Every one of these was found on a machine that looked fine from the ground. We inspect on site across Auckland, Waikato and Tauranga.

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